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Sat 9th Dec : 12:34


TripAdvisor®, the world’s largest travel site, announced the 2014 Certificate of Excellence award recipients. Now in its third year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews and each business must maintain an overall bubble rating of four or higher (out of five).
The Certificate of Excellence award is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor travellers. Winners of the award range from one-room bed & breakfasts to 6000-room hotels, from bakeries to Michelin star restaurants and hidden attractions to world-renowned parks and museums.

“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at the Malvina House Hotel and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Carl Stroud General Manager of the Malvina House Hotel “There is no greater seal of approval than being recognised by our customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

Tom Swales, Managing Director of Stanley Services Ltd who own the Hotel, noted “I am so pleased that the Malvina House Hotel has won the Certificate of Excellence award for the third year running. This is a clear reflection of the continual commitment of Carl Stroud (General Manager), Matt Clarke (Head Chef) and their teams to all of our guests. Indeed, it is the ultimate accolade to be recognised by our customers. It also reflects the continued support by the Company’s Shareholders which allows us to maintain our investment in the hotel”.

Rooms & Facilities

All our rooms offer the following

  • En Suite Facilities with showers over baths or large showers
  • Comfortably furnished with big pillows and duvets
  • Desk
  • Comfy Chair or sofa
  • Telephone
  • Wi-Fi Facilities (chargeable)
  • Flat Screen TVs with a choice of channels
  • Tea and Coffee making facilities
  • Hairdryers
  • Fluffy white towels and bath mats

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