The People
The Malvina House Hotel Aim
- That all guests receive prompt, friendly and courteous service.
- To deliver the best experience possible to our guest.
- To always strive to offer a truly authentic local Falkland Islands experience.
- To always respect the unique and special environment in which we operate.
- To ensure that everyone’s visit to the hotel is one they will always remember.
The Team
Any organisation is only be good as their people and we at Malvina House Hotel believe that all our staff are the best.
Carl Stroud – General Manager
Carl has managed the Malvina House Hotel for over 17 years and therefore has a wealth of knowledge and professionalism. Though the hotel has changed ownership and grown in size by over double in the time he has been with the hotel Carl believes in a hand on approach and you will regularly see him working along side the staff during service and conversing with guests.
Jackie Leo – Assistant Manager
Jackie joined the team in May 2019 and spent nearly 10 years as the Hotel Services Officer on the RMS St Helena, with voyages from Cape Town to the South Atlantic Islands of St Helena and Ascension. The ship had all the facilities of a first class hotel, with an efficient and friendly service. Jackie was responsible for all passenger services, leading the hospitality team onboard the vessel until its last voyage in 2018. Jackie also brings experience from working in hotels in St Helena and South Africa.
Nicola Scott – Cinema and Events Manager
Nicola joined the hotel in 2017 bringing with her an extensive experience of hospitality having worked and travelled all over the world. Nicola started as Assistant Manager and changed positions to Cinema and Events manager when the Cinema opened in June 2019.
Joel Miranda – Head Chef
Joel started with the Malvina in January 2018, he has worked his way up to Sous Chef and is now in-charge running the Kitchen as Head Chef. Joel works closely with his kitchen team to create menus that showcase the best of the local produce available on the island.
Belinda Allen – Head Housekeeper
Belinda and her team are the ‘hidden gems’ of the Malvina House Hotel. They work hard behind the scenes in-order to ensure that your room feels like home and that your stay is as comfortable and as possible.
